Privacy Policy

Overview

At Danora, your trust matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit danorasleeps.com, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

If you do not agree with this policy, please do not use our website.

Information We Collect

We collect personal information that you voluntarily provide to us, as well as certain information automatically collected through your interaction with our website.

Information You Provide

When you place an order, create an account, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• Customer service communications

Payment information is processed securely through third-party payment providers. Danora does not store full credit card numbers.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent
• Referring website
• Cookies and similar tracking technologies

This information helps us improve site performance, prevent fraud, and enhance your experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates
• Improve our website and products
• Detect and prevent fraud
• Comply with legal obligations

If you opt in to receive marketing communications, we may send you updates, product information, and promotional offers via email or SMS.

You may unsubscribe from marketing emails at any time using the link included in our communications. SMS marketing can be opted out of by following the instructions in the message.

Marketing Communications

If you are an existing customer, we may send promotional emails related to similar products, unless you opt out.

If you are a new customer, we will only send marketing communications if you have provided consent where required by law.

You may unsubscribe at any time. Please note that administrative or transactional messages (such as order confirmations) are not marketing communications and cannot be opted out of.

Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties who assist us in operating our business, including:

• Shopify (e-commerce platform)
• Payment processors
• Shipping carriers
• Fraud prevention providers
• Marketing and analytics platforms

These third parties only receive information necessary to perform their services and are obligated to safeguard your data.

We may also disclose personal information if required by law, court order, or to protect our legal rights.

Cookies & Tracking Technologies

Danora uses cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and performance
• Personalize content and advertising
• Prevent fraudulent activity

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

We may use third-party services such as Meta and Google for advertising and analytics purposes. These services may collect information about your online activities over time and across different websites.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, and accounting obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

Your Privacy Rights (U.S.)

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data processing activities

To exercise these rights, please contact us at info@danorasleep.com.

We may need to verify your identity before processing your request.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website after updates constitutes acceptance of those changes.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Danora
danorasleeps.com
info@danorasleep.com